Cancellation Policy

Overnight Pet Sitting:

25% of the total reservation cost for cancellations 2 weeks or less from the start of service.
50% of the total reservation cost for cancellations 1 week or less from the start of service.
75% of the total reservation cost for cancellations 72 hours or less from the start of service.
No refund or 100% of the total reservation cost for cancellations 24 hrs or less.
Reservations of 2 weeks or longer MUST be canceled 2 weeks from the start of service, or will be charged 70% of the total reservation cost.

Holiday Overnight Pet Sitting:

(Holidays are Easter, Memorial Day weekend, July 4th, Labor Day weekend, Nov. 20th-27th and Dec.18th - Jan.2nd)

25% of the total reservation cost for cancellations 30 days or less from the start of service.
50% of the total reservation cost for cancellations 2 weeks or less from the start of service.
75% of the total reservation cost for cancellations 1 week or less from the start of service.
No refund or 100% of the total reservation cost for cancellations 24 hrs or less.
Reservations of 2 weeks or longer MUST be canceled 2 weeks from start of service, or will be charged 70% of the total reservation cost.

Regular (Recurring) Dog Walks:

No fee for cancellations with at least 24 hour notice
$10 fee for cancellations with less than 24 hours notice.
No refund or 100% of the total reservation cost for cancellations on day of service.

Drop-In Pet Sitting & Vacation Dog Walks:

25% of the total reservation cost for cancellations 2 weeks or less from the start of service.
50% of the total reservation cost for cancellations 1 week or less from the start of service.
75% of the total reservation cost for cancellations 72 hours or less from the start of service.
No refund or 100% of the total reservation cost for cancellations 24 hrs or less.

Holiday Drop-In Pet Sitting & Vacation Dog Walks:

(Holidays are Easter, Memorial Day weekend, July 4th, Labor Day weekend, Nov. 20th - 27th and Dec. 18th - Jan. 2nd)

25% of the total reservation cost for cancellations 2 weeks or less from the start of service.
50% of the total reservation cost for cancellations 1 week or less from the start of service.
75% of the total reservation cost for cancellations 72 hours or less from the start of service.
No refund or 100% of the total reservation cost for cancellations 24 hrs or less.

*No early return refunds.

*If reservations are shortened prior to service beginning, the days that were canceled are subject to the appropriate cancellation fee.